COMPARE · CHECKED OCTOBER 19, 2026
ServiceM8 vs Peak
ServiceM8 is a self-serve job app priced by job count, with unlimited users on paid plans and its own AI connector. Peak has no job or user limits and is free, and its assistant asks before anything goes to a customer.
TL;DR
Pick ServiceM8 if you want a self-serve job app with unlimited users, phone apps and accounting sync, at a price set by job count. Pick Peak if you want the core tools free, with an assistant that works across every tool under approval rules you can see.
Sign-up opens soon. The demo is open now, with made-up data, no sign-up needed.
SIDE BY SIDE
ServiceM8 and Peak, row by row.
What ServiceM8's own pages said on October 19, 2026, next to what Peak does today.
| ServiceM8 | Peak |
|---|---|
| What it covers | |
| Jobs, quotes, invoices, scheduling and payments, with Xero, QuickBooks Online and MYOB connections. | Leads and customers, estimates with e-sign and change orders, invoices, projects, crews, a dispatch board, a time clock, job photos and daily logs, plus Sherpa. |
| Pricing model | |
| Priced by jobs per month, not by user. Free for 1 user and 30 jobs; paid plans run $29 to $349 a month. | The software is free. No per-user fee and no contract. You pay your own texting, email, AI and payment providers directly. |
| AI | |
| AI drafts quotes and invoices from the job card, helps write emails and texts, suggests booking times and builds reports. A Phone Agent is listed; its price isn't stated. | Sherpa looks things up and makes changes in every Peak tool, from chat or from your own AI assistant. Anything that reaches a customer or moves money waits for your OK. It runs on your own AI key. |
| Phone app | |
| iPhone and iPad app with Tap to Pay. A separate Android app that, per its support page, has almost all the same features. | Installs from your phone's browser to your home screen. The crew app works offline. No App Store or Google Play app yet. |
| Your data | |
| Client list CSV export needs the paid Advanced Reporting Pack. Public API. Its own MCP server lets Claude or ChatGPT find, create and schedule jobs. | When sign-up opens, your customer data lives in a database you own, not ours. Export contacts as a spreadsheet or download the whole database any time. |
| Getting started | |
| Self-serve. Start a trial on your own, or hire a setup partner from its directory. | Sign in and start. Bring contacts and your price book over from spreadsheets. Texting, email, AI and payments start when you connect your own accounts, or we connect them for you (Get set up, $997 one-time). |
WHAT IT COSTS
Their published price, and ours.
ServiceM8
- Free: $0/mo (1 user, 30 jobs a month)
- Starter: $29/mo (unlimited users, 50 jobs a month)
- Growing: $79/mo (150 jobs a month)
- Premium: $149/mo (500 jobs a month)
- Premium Plus: $349/mo (1,500 jobs a month, then 20 cents per extra job)
US dollars, from its US pricing page. Billed monthly, with no lock-in. 14-day free trial with no card. Exporting your client list as a spreadsheet needs the Advanced Reporting Pack, a paid add-on; we didn't find its price.
From servicem8.com, checked October 19, 2026. Prices change, so confirm on their site.
Peak tools
$0
Free when sign-up opens (soon). You bring your own accounts for AI, texting, email and payments. Today the tools come with every Peak service plan.
Want our team to run your marketing or lead follow-up? That's a paid service, and the tools come with it. See service pricing.
WHERE SERVICEM8 IS STRONG
Credit where it's due.
- Unlimited users on every paid plan, priced by how many jobs you do
- A free plan for one user, with the AI helpers included
- AI that drafts quote and invoice items from the job card for you to review
- An official MCP server, so Claude or ChatGPT can search clients, add notes, and create and schedule jobs
- Connections to Xero, QuickBooks Online and MYOB
WHERE SERVICEM8 IS AHEAD
What Peak doesn't do yet.
If one of these is a must-have, take it seriously.
- An iPhone app in the App Store with Tap to Pay, and an Android app
- Xero, QuickBooks Online and MYOB connections, which Peak doesn't have yet
- A listed AI phone agent; Peak's tools don't answer calls with AI
Everything not in the Peak tools yet
- iPhone and Android apps in the app stores (the tools install from your phone's browser today)
- QuickBooks and Xero sync
- Full job costing, estimate vs actual on every line
- Payroll
- A built-in AI phone receptionist
- AI takeoff from plans
WHERE PEAK IS DIFFERENT
What you get with Peak that ServiceM8 doesn't do.
- The Peak tools are free. ServiceM8 is free for one user and 30 jobs a month, then $29 to $349 a month by job count.
- Both let your own AI assistant connect. In Peak, anything that reaches a customer or moves money waits for your OK, and you can undo a change within 10 minutes.
- You can export your Peak contacts as a spreadsheet at no cost. ServiceM8's client list export needs a paid add-on.
The software is free
No per-user fee and no contract for the tools. You bring your own accounts for AI, texting, email and payments, and pay those companies directly at their prices. We don't mark them up.
Your data, your accounts
When sign-up opens, your customer data lives in a database you own, not ours. Export it any time. If you leave, you take everything with you.
Sherpa does the work, inside rules
Tell Sherpa "add a note to Susan Park: gate goes on the north side." It finds her and adds it, or asks you to reply YES first when the rules say so. Anything that reaches a customer or moves money waits for your approval. You can see every rule, and you can only make them stricter.
A team if you want one
You can run the tools on your own. If you'd rather have help, our team runs the marketing, lead follow-up and AI setup for you on a paid plan.
Read every Sherpa rule on what Sherpa will and won't do.
SWITCHING
Moving from ServiceM8 to Peak.
Most of it is two spreadsheets. Run both side by side for a week if you like.
Step 1
Export from ServiceM8
In ServiceM8, the business owner adds the Advanced Reporting Pack (a paid add-on), then opens Reports and downloads the Client List as a CSV. Photos, videos and PDFs aren't in the CSV.
Step 2
Import your customers
In Peak, open Contacts and choose Import. Upload the spreadsheet and match the columns. Rows with the same email or phone merge instead of making duplicates.
Step 3
Bring your price book
The Estimator imports your items and prices from a spreadsheet. There's a template to fill in if your old export doesn't line up.
Step 4
Connect your own accounts
Hook up your texting number, email, AI key and Stripe when you're ready to send and get paid. Nothing goes out until you do.
Step 5
Finish open jobs, then switch
Let jobs already in progress finish where they are, and start new ones in Peak. Rather not do the move yourself? Our team can help.
WHAT YOU SET UP
What works the day you sign in.
The tools are free. Texting, email, AI and payments run on accounts you own, so you pay those companies directly.
Works when you sign in
- Customers, deals, notes and tasks
- Estimates with options, change orders and invoices, shared by link
- Projects, phases, crew schedules, photos and daily logs
- A customer page for each job
Needs your own account
- Texting
- Two-way texts, missed-call text-back, text review requests and texting Sherpa. Connect your own texting account (such as Twilio), with your number registered with the carriers. Nothing sends or charges until you do.
- Sending estimates, invoices and messages by email. Connect your own email sending account. Nothing sends or charges until you do.
- AI
- Sherpa and AI drafts. Connect your own AI key (Anthropic, OpenAI, Google or a compatible provider). Nothing sends or charges until you do.
- Payments
- Card and bank payments on invoices. Connect your own Stripe account. Nothing sends or charges until you do.
Rather not do it yourself? Get set up: we connect all four and import your contacts and price book, $997 one-time.
Pick ServiceM8 if
You want a self-serve job app with unlimited users, phone apps and accounting sync, at a price set by job count.
Pick Peak if
You want the core tools free, with an assistant that works across every tool under approval rules you can see.
SERVICEM8 VS PEAK
Common questions.
When we checked on October 19, 2026, ServiceM8's US page showed a free plan for 1 user and 30 jobs a month, then $29 to $349 a month by job count. The Peak tools are free when sign-up opens, and you pay your own texting, email, AI and payment providers.
Yes. Your own AI assistant, like Claude or ChatGPT, can connect to Peak with a sign-in or a personal key. In Peak, sends and money always wait for your approval, and you can undo a change within 10 minutes.
Yes, with ServiceM8's Advanced Reporting Pack add-on, which exports your client list as a CSV. Then open Contacts in Peak and import it. Photos and PDFs don't come along in that CSV.
Not in the App Store yet. Peak installs from your phone's browser to your home screen, and the crew app works offline. ServiceM8 has an iPhone app and a separate Android app.
MORE FIELD SERVICE SOFTWARE
Sources for this page (9)
- Plans, US prices, job limits, unlimited users, monthly billing, no lock-ins, trial, setup partners: www.servicem8.com/us/pricing (read October 19, 2026)
- What ServiceM8 is, self-serve, Xero, QuickBooks Online and MYOB: www.servicem8.com/us (read October 19, 2026)
- AI quote and invoice drafts, writing helpers, scheduling, reports, Phone Agent: www.servicem8.com/ai-job-management-software-for-trade-contractors (read October 19, 2026)
- Official MCP server for Claude and ChatGPT: support.servicem8.com/help-center/tips-trick-more/more/how-to-connect-servicem8-to-chatgpt-with-mcp (read October 19, 2026)
- Client list CSV export needs the Advanced Reporting Pack: support.servicem8.com/hc/en-us/articles/202296784-What-is-the-Advanced-Reporting-Pack-Add-on (read October 19, 2026)
- Public API: developer.servicem8.com/v1.0/docs (read October 19, 2026)
- iPhone app, Tap to Pay: apps.apple.com/app/id378062736 (read October 19, 2026)
- Android app: play.google.com/store/apps/details?id=com.servicem8.skip (read October 19, 2026)
- Android app has almost all the same features: support.servicem8.com/hc/en-us/articles/200273344-Does-ServiceM8-support-Android-based-devices-Yes (read October 19, 2026)
How we checked: we read ServiceM8's public pages, pricing and help center on October 19, 2026, without signing up or logging in. ServiceM8 is a trademark of its owner, used here only to identify the product. Peak Engine isn't affiliated with or endorsed by ServiceM8. Spot a mistake? Email hello@peak-engine.com and we'll fix it.
Try Peak next to ServiceM8.
Leads, estimates, invoices, jobs and photos, with Sherpa doing the office work.
Sign-up opens soon. The demo is open now, with made-up data, no sign-up needed.